Scenario

You are using Exclaimer, and you would like the telephone numbers within the signature template to be clickable - this will allow recipients to call the number from within the signature.

Resolution

Exclaimer has a click to call function, which is, by default, set up when using the Contact {Fields} element.

To manually add the hyperlink, please click on the required options listed below to go through the detailed description:

Add Click to call function (static number)

This is for a generic number that all users will have.

  1. Open the required signature template within the Signature Designer.

  2. Insert a text box into your signature.



  3. Type the telephone number into the Text Box, then highlight the number.
    Example:
  4. From the right-hand side Properties pane, expand the Text section.

  5. Click Add Hyperlink. The HyperLink window is displayed.
    Hyperlink properties are used to apply a hyperlink to the selected element.

  6. In the Destination URL, enter the tel: command, followed by your number.
    Example:


  7. Click OK to save the changes made and close the HyperLink window.

Add Click to call function (dynamic number)

This uses one of the Exclaimer fields to populate numbers for each user (the contact fields already have this applied, see Contact {Fields} element for more information).
  1. Open the required signature template within the Signature Designer.

  2. Insert a text box into your signature.


  3. Type { and select the required field. In this case it's {telephone}.
    Example:


  4. Once the field has been added, from the right-hand side Properties pane, expand the Text section.

  5. Click Add Hyperlink. The Hyperlink window is displayed.
    Hyperlink properties are used to apply a hyperlink to the selected element.

  6. In the Destination URL, enter the tel: command, followed by the curly brackets, to select the telephone field.



  7. Click OK to save the changes made and close the HyperLink window.

Add Click to call function with Extension number

This is to add an extension number to the current dynamic telephone number for each user, and it is pretty straightforward.Please follow the steps described in Adding Click to call function (dynamic number) section.Then,
  1. Select the telephone number in the signature designer. The HyperLink window is displayed

  2. In the Destination URL, add a comma at the end of the telephone number. This will pause, allowing the phone system to ring at least once. Multiple commas will serve as more pauses allowing the phone system to ring further.

  3. After the comma, add the extension field. Type { and select the required field. This can be any field you are looking to use within Exclaimer.



  4. Click OK to save the changes made and close the HyperLink window.
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