Scenario

When viewing emails in Outlook 2016 where signatures are applied via Exclaimer, text may be cropped if certain font types and size combinations have been used.

A typical example is that the descenders of characters such as ‘y’ and ‘g’ are cut off.

Reason

Microsoft has confirmed this as an issue with Outlook 2016 - this does not occur in Outlook 2013. The issue only appears to be with specific font family and size combinations - for example, Verdana 9 (and 8.5); if set to Verdana 8, or 9.5, the issue is reduced.

Resolution

To resolve this issue:
    1. Open the required signature template within the Signature Designer. Click the outer blue line.

    2. From the right-hand side, Properties pane, you will see that the Font section is expanded, and by default, the Font Size is set to 11 pt.
      Example:
      Example:


    3. Click Save Changes.
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