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Scenario

You are using the Exclaimer Cloud Signature Update Agent and would now like to use the Exclaimer Outlook Add-in for client-side signatures.

Resolution

To migrate from using the Exclaimer Cloud Signature Update Agent to Exclaimer Outlook Add-in:

Step 1: Uninstall the Exclaimer Cloud Signature Update Agent

Uninstalling the Exclaimer Signature Update Agent on a user's computer will:

  • Remove the program.
  • Stop deploying signatures from Exclaimer to Microsoft Outlook (instead, the user will have their signature applied by our Server-Side service, if applicable).
  • Remove any Exclaimer signatures from Microsoft Outlook.
  • Reinstate any original signatures that were archived for the user when the Agent was installed.
  • Reinstate signature options in Microsoft Outlook (local signature options are read-only when the agent is running)

For detailed information on how to uninstall the Agent, see Uninstall Exclaimer Client Signature Update Agent for Windows.

Step 2: Install the Exclaimer Outlook Add-in

The Exclaimer Outlook Add-In is an application that can be centrally deployed to Microsoft Outlook and allows users to add email signatures created within Exclaimer while composing an email. Synchronized signatures are available within the Add-In for users to choose from, and signatures are applied to emails before sending.

For detailed information on how to install the Add-in, see Install Exclaimer Outlook Add-in.

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