Signature Sender Exceptions

How to access it

To access the Exceptions tab:

1. Log in to your Exclaimer subscription and select Signatures from the menu sidebar.
   
2. Locate your signature and select Manage Rules.
   
   This opens the Manage screen.
   
3. Select the Exceptions tab.
   
   
   _{Select the Exceptions tab.}

Defining which sender this signature will not apply to

To exclude specific senders for your signature, use the configuration options in the Exceptions tab.
If multiple options are configured, each sender condition will be added to the list of excluded senders, acting like a logical OR operator. All applicable sender rules will be applied.

Select an option below to view the related instructions:

Members of this group

This option stops the signature from applying to members of a group that you have configured using your Microsoft or Google Directory.

To exclude a group:

1. Select Add Group to enable the drop-down list.
   

2. Under Members of this group, enter the group name. The predictive text field displays names as you type.
   
   
   _{Enter your text.}

3. To exclude another group, select Add Group. To delete a group, select the bin icon .
   
4. In the unsaved changes banner, select Save to apply your rules, or select Cancel to revert all changes.

Specific sender, email address or @domain for all users in domain

This option stops the signature from applying to manually selected users or domains. Using an @ domain excludes all users with that domain in their email address.

To exclude a specific sender, email address or @ domain:

1. Select Add Sender to enable the drop-down list.
   

2. Enter the specific sender name, email address or domain. The predictive text field displays names as you type.
   
   
   _{Enter your text.}

3. To exclude another sender, select Add Sender. To delete a sender, select the bin icon .
   
4. In the unsaved changes banner, select Save to apply your rules, or select Cancel to revert all changes.

Advanced Query

This option stops the signature from applying to senders based on user attributes that are assigned to your users in the Microsoft or Google directory.

To exclude senders with specific user attributes:

1. Select Add Advanced Query.
   
   This opens the Advanced Query window.
   
   
   _{The Advanced Query window.}
   
2. In Query Description, enter your text to name your query. This description appears in your Exclusions tab to identify the Advanced Queries you have set.
   
3. Under Start with, select either:
   
   No-one to start the query with no users and add matched users
   
   or
   
   Everyone to start the query with all users and remove matched users.
   
4. From the Then drop-down, select either Add or Remove to choose whether you are including users that match your conditions or excluding them.
   
   
   _{The Then drop-down chooses whether to add users or remove users who match the attribute data query.}
   
5. From the User Where drop-down, select a user attribute field to check the data for.
   
   
   _{The User Where drop-down contains the user attributes to query.}
   
6. From the conditions drop-down, select one of the following options to set how your attribute data is checked:
   is - the attribute data must completely match the following text.
   contains - the attribute data must have the following text somewhere within it.
   starts with - the attribute data must begin with the following text.
   ends with - the attribute data must end with the following text.
   is not - the attribute data must not be the same as the following text.
   does not contain - the attribute data must not have the following text anywhere within it.
   does not start with - the attribute data must not begin with the following text.
   does not end with - the attribute data must not end with the following text.
   
   _{This drop-down contains options to set how your attribute data is checked.}
   

7. In the blank text box, enter your text. This field is not case sensitive.

8. To add another query row, select Add Condition. You can have a maximum of ten conditions.

9. To remove a query row, select the bin icon .
   

10. Select OK to save your query and return to the Senders tab. Your query is displayed with its Query Description.
    
    
    _{An active Advanced Query.}

11. In the unsaved changes banner, select Save to apply your rules, or select Cancel to revert all changes.